pg699 Responsible Gaming — Your Safety Is Our Priority
Enjoy entertainment with awareness — pg699 is by your side with deposit limits, self-exclusion, and a 21+ age requirement.
Why Is Responsible Gaming So Important?
When enjoyed properly, online gaming and betting can be a pleasant form of entertainment. But losing control can lead to financial and mental harm. pg699 believes every player has the right to stay informed and safe.
Our platform includes several safety tools so you can always play within your own limits. From deposit limits to temporary breaks or full self-exclusion — all these options are right at your fingertips.
To open an account and play at pg699, you must be 21 years of age or older. We are firmly committed to keeping minors away from gambling.
Keep in Mind
- Gambling is a form of entertainment — not a way to earn money.
- Never place bets with borrowed money.
- Do not bet more to try to recover money you have lost.
- Do not use betting as an escape from stress or loneliness.
- Never go beyond your set budget.
pg699's Safety Tools
pg699 provides the following tools to keep your experience safe.
Deposit Limit
Set a daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. A waiting period applies if you wish to increase the limit.
Session Time Limit
Set a maximum duration for how long you play in one sitting. Once the set time is up, the session will end automatically and you will be notified.
Time-Out / Temporary Break
Temporarily close your account for any period from 1 day to 6 weeks. During this time, logging in or placing bets will not be possible.
Self-Exclusion
If you feel you need a long-term break, choose self-exclusion. Contact our support team and we will deactivate your account.
21+ Age Verification
Age verification is mandatory when creating an account at pg699. No minor may use this platform — that is our commitment.
24/7 Support
For any issue, our live chat and email support are always ready in both Bengali and English. Being by your side is our responsibility.
Are Your Gaming Habits Healthy?
Ask yourself the questions below. If even one answer is "yes", take a break and talk to support.
After losing a bet, do you place more bets to try to win back the money you lost?
Do you bet beyond your set budget or spend borrowed money?
Do you hide your betting habits from family or friends?
Do you spend so much time gaming that it affects your work, sleep, or relationships?
Do you feel restless or anxious when you are not playing?
7 Core Principles of Responsible Gaming
- 01 Set a fixed budget before you start playing and stick to it.
- 02 Play for entertainment — not in the hope of making a profit.
- 03 Take regular breaks; do not play for long stretches at a time.
- 04 Give the other enjoyments in your life more importance than betting.
- 05 Avoid betting when drinking or feeling mentally low.
- 06 Never try to "win back" an amount you have lost.
- 07 If you feel there is a problem, contact pg699 support immediately.
For ages 21 and above only
We Ensure the Protection of Minors
You must be 21 years of age or older to register and play at pg699. We verify age at account creation and may request additional proof in cases of doubt.
Our advice to parents — keep your devices and account information secure from children. Use parental control software that can block access to online gambling sites.
If you believe a minor you know is using this platform, notify the support team immediately. We will investigate and take swift action.
Contact Us for Help
If you feel gambling is causing problems in your life, talk to us through any of the options below.
Live Chat Support
pg699's live chat is available seven days a week, twenty-four hours a day. Speak directly with our team in Bengali or English.
Email Support
Send any request related to responsible gaming, self-exclusion, or your account by email. Our team will respond as quickly as possible.
Enjoy entertainment, within your limits
Play responsibly at pg699 — whether it's slots, cricket betting, or casino, we want your experience to always be enjoyable and safe.