pg699 Terms and Conditions
Please read these terms carefully before using the pg699 platform — they form a binding agreement between you and us.
Last Updated: These terms and conditions may change at any time. Continuing to use the platform after any changes means you have accepted the new terms. The latest version will always be available on this page.
Introduction and Applicability
pg699 is an online entertainment platform offering casino games, slots, and various sports betting services including cricket. These terms and conditions ("Terms") form a legal agreement between pg699 and its users. These Terms apply to all sections of the site, the mobile version, and all services provided by pg699.
By registering on the site, using an account, or accessing any service, you fully accept these Terms. If you do not agree with any part of these Terms, please do not use the site.
User Eligibility
The following conditions must be met to use the pg699 platform. If these conditions are not met, you are not entitled to open an account or use the services.
Age Limit
21+ Only individuals aged 21 or older may open an account and use services on pg699. Registration by minors is strictly prohibited. pg699 reserves the right to verify age, and providing false age information will result in immediate account closure.
Single Account Policy
Each person may open only one account. If the same person operates multiple accounts — whether using the same device, IP address, or identity documents — all accounts will be closed and balances may be forfeited.
Accurate Information
You must provide accurate, complete, and up-to-date information at the time of registration. If any false or misleading details are found in your name, date of birth, or contact information, pg699 may suspend or terminate the account.
Account Management
It is entirely your responsibility to ensure the security of your pg699 account. The following must be followed:
Password and Login Security
- Use a strong password and do not share it with anyone.
- Log out after each session, especially when using a shared device.
- If you suspect unauthorized access, notify support immediately.
- You are responsible for all activity carried out from your account.
Account Suspension
- pg699 may suspend an account immediately for breach of Terms.
- If fraud, manipulation, or illegal activity is proven, the account will be permanently closed.
- To appeal a suspension, contact us at the support email.
- Verified funds in a suspended account will be returned through the proper process.
Deposit and Withdrawal Policy
All financial transactions on pg699 are conducted through mobile banking methods available in Bangladesh. The key terms for deposits and withdrawals are outlined below.
Accepted Payment Methods
pg699 supports only the following mobile banking methods:
- bKash — Bangladesh's most widely used mobile wallet
- Nagad — Digital financial service of the Postal Department
- Rocket — Mobile banking service of Dutch-Bangla Bank
- Upay — Digital wallet of United Commercial Bank
Deposit Terms
- The minimum deposit amount is ৳200 (for all methods).
- Deposits must always come from your own mobile banking account.
- Deposits from third-party accounts are strictly prohibited.
- After a successful deposit, the balance is generally credited instantly.
- For transaction issues, contact support with your transaction ID.
Withdrawal Terms
- The minimum withdrawal amount is ৳1,000.
- Withdrawals are generally completed within 15 minutes to 2 hours.
- Withdrawals can only be made to the same mobile banking account used for the deposit.
- Withdrawal requests will not be processed if bonus wagering requirements have not been met.
- Large withdrawals may be delayed until identity verification is complete.
Bonus and Promotion Terms
pg699 offers various bonuses and promotions. All bonuses are subject to specific conditions, and failure to follow these conditions may result in the bonus being forfeited.
Welcome Bonus
New members will receive a 100% bonus on their first deposit, up to a maximum of ৳5,000.
- Example: Deposit ৳1,000 and receive a ৳1,000 bonus, giving a total balance of ৳2,000.
- Example: Deposit ৳12,000 and receive a maximum bonus of ৳5,000, giving a total balance of ৳17,000.
- A 15x wagering requirement must be met before the bonus can be withdrawn.
- Wagering is calculated only on the bonus amount (not on the deposit plus bonus).
- Example: ৳1,000 bonus × 15 = a total of ৳15,000 must be wagered before the bonus can be withdrawn.
General Bonus Policy
- A bonus will expire if not used within a specified time limit.
- Bonus funds cannot be withdrawn directly — only after the wagering requirements have been met.
- It may not be possible to claim multiple bonuses at the same time.
- pg699 reserves the right to change, suspend, or withdraw bonus offers.
- If fraud or misuse of a bonus is suspected, the bonus may be cancelled and the account suspended.
Gaming Rules
All games on pg699 are conducted fairly and transparently. All players must follow the gaming rules below.
Permitted Activities
- Playing games for personal entertainment.
- Betting using funds from your own account.
- Using bonuses and promotions within the given limits.
- Submitting disputes or complaints through support.
Prohibited Activities
- Cheating or software manipulation.
- Using automation software or bots to place bets.
- Operating multiple coordinated accounts to exploit bonuses.
- Attempting to access another user's account.
- Money laundering or illegal financial activity.
Result Disputes
If you have an objection to the outcome of any game, you must notify support within 72 hours. Logs and data stored in the pg699 system will be considered final evidence. If a game is cancelled due to a technical error, the bet will be refunded.
VIP Program and Rewards
pg699's VIP program has four tiers, and weekly cashback benefits are provided at each tier.
Bronze
Up to 0.2% weekly cashback. Entry-level tier for new members.
Silver
Up to 0.4% weekly cashback. For regular players.
Gold
Up to 0.6% weekly cashback. For experienced players.
Platinum
Up to 0.8% weekly cashback. Benefits for the highest tier.
VIP Terms
- pg699 may change the structure of the VIP program at any time.
- Cashback amounts are determined according to a specific calculation method and apply each week.
- pg699 may withdraw VIP benefits for breach of Terms.
- VIP tiers are non-transferable and apply only to the specific account.
Responsible Gaming
pg699 is committed to responsible gaming. We believe entertainment should be enjoyed in a controlled and healthy way.
Self-Limits and Protection
If you feel that gaming is having a negative impact on your life, you can contact our support to set deposit limits, session time limits, or a voluntary self-exclusion on your account. For more information, visit our Responsible Gaming page.
- Gambling addiction is a serious problem — always seek professional advice for help.
- Never bet more than you can afford to spend on entertainment.
- Never play with borrowed money.
- Keep minors away from the platform.
Privacy and Data Protection
pg699 places the highest importance on protecting your personal information. Our platform uses SSL encryption technology to keep all data secure.
Data Collection and Use
The information we collect is used only for providing services, identity verification, and improving the platform. Your information is not sold or shared with any third party without authorization. For more details, read our Privacy Policy.
Cookies and Tracking
pg699 uses cookies to improve service quality and personalize the user experience. By continuing to use the site, you are consenting to our cookie policy.
Limitation of Liability
pg699 bears no financial or legal liability in the following cases:
- A game session being cancelled due to internet disconnection.
- Technical issues caused by your device or network.
- Delays or failures related to third-party services (mobile banking).
- Financial losses caused by user negligence or error.
- Service disruptions during unplanned server maintenance or technical upgrades.
- Losses resulting from a user's login credentials being disclosed to a third party.
Right to Modify Services
pg699 reserves the right to change, suspend, or discontinue any game, service, bonus offer, or payment method at any time without prior notice. pg699 bears no liability for compensation due to such changes.
Changes to Terms
pg699 reserves the right to amend these Terms at any time. Updated terms will take effect as soon as they are published on this page. You are encouraged to visit this page regularly to stay informed of updates.
Continuing to use the site after updated terms have been published will be considered automatic acceptance of the new terms. If you object to any term, you may contact support to request the closure of your account.
Contact Us
If you have any questions, comments, or objections about these Terms, please contact our support team. We provide assistance in Bengali and English 24/7.
For more information, visit our FAQ, Privacy Policy and Responsible Gaming pages.